Instructions to reconcile each order
Step 1: Log in to PowerSell here.
Step 2: From the sidebar menu on the left, select Orders Management => select Return Reconciliation.
Step 3: Click on Unconfirmed Return. The checklist will be displayed with a single item of Returned or Failed.
Step 4: Select the order to check or enter the order code into the search box, click the Enter button. Order information will be displayed and press the Confirm button.
Any questions? Please contact our individual country customer care team for assistance:
– Singapore, Malaysia, Thailand, Vietnam: (028) 777 16 888 or email support@powersell.com
– Philippines: +63 2 83531420 or email support@powersell.com
– Indonesia: +62815 8659 2696 or +62815 8658 6686 or email cs@powersell.id
